Wednesday, January 21, 2009

Way to get hdfc standard life insurance premium receipt

Important Step: Never ever call the customer care (toll free:1800 209 7777). They give all weird reasons every time.
1. According to their policies, they can't send it to a mail id but can Fax it!!!
2. The system is going for upgradation (day and night for two days!!) so need to call after few hours and when you call go to step(2)
3. send a mail to service@hdfcinsurance.com and they will send a soft copy to u with in 3 days!!!(for sending a soft copy, it takes 3 days!!!!) But, in realty, it never happens.

Working Step:
Call up ur local branch - Again, it may redirect you to some other customer service -so, keep on pressing 9 till u hear a voice from other side (not the automated one :) )
then, tell them that you need a premium receipt.
Also, send a mail to oobangalore@hdfcinsurance.com requesting a premium receipt.

It worked for me. So, if you face similar issues, follow the procedure.

10 comments:

Aravind said...

Yep pallavi,
what is say is true.the cust care these days are buggy .every thing works once u became an irate customer.This is not only the case with hdfc same with every things else these days.i am yet to get my hdfc premium receipt for my tax purposes.so waiting........

G said...

HI..nothing is like that i am also working in same organisation.. if you call customer care definately we will revert you regarding your premium receipts.

Ayya garu said...

Hi you can get the payment reciepts online

- login through http://www.hdfclife.com/

with your userid and password there you can get the consolidated and individual duplicate reciepts..

grin krish said...

how could we know the user id and password

Deep said...

Using online receipts there is no option to print for the insurance I bought "Click 2 Protect"

They have ample options to download statements and transactions for ULIP

Unknown said...

dear sir/madam,
B.Lakshmaiah

Pls issue the my hdfc life policy premium receipt send to this mail.id email:sbmsconcrete@gmail.com policy no.16768759 DOB:10/05/1974

Unknown said...

MY POLICY NO.16197889 Ipaid premium by HDFC credif card on04/09/2016 at,1:34 pm.up to date i can't get receipt.

Unknown said...

Pl arrange to provide the premium receipt of policy no 12211141 as paid on line. On my email ID no vivek.anjupandey@gmail.com

Unknown said...

Pl arrange to provide the premium receipt of policy no 12211141 as paid on line. On my email ID no vivek.anjupandey@gmail.com

bubu said...

My policy no. 14804887
My mail I'd - subratnayak.2008@gmail.com.
HDFC SAVING ASSURANCE PLAN.
sub:-need premium paid certificate for this year it returns.
Kindly do the needful.